KitchenAid Induction Cooktop Touch Panel Defect Investigation

Current Investigations

KitchenAid Induction Cooktop Touch Panel Defect

Scott Hirsch Law Group PLLC is currently investigating KitchenAid induction cooktops for reports of problems with the touch-control panel. Consumers may experience difficulty using the controls to activate or adjust the cooktop, potentially leaving certain functions unavailable or difficult to operate.

KitchenAid Induction Cooktop Touch-ControlKitchenAid Owners Report Touch-Control and Panel Failures

KitchenAid induction cooktop owners have reported difficulties operating the touch controls during normal use, including panels that fail to recognize touch inputs, respond inconsistently, or activate and change settings unexpectedly. KitchenAid’s own support materials address instances in which induction cooktop controls do not respond and direct consumers to troubleshooting or service. Some owners have also reported persistent control and electronic problems that required repairs or replacement of components.

KitchenAid Fails To Remedy

Many KitchenAid owners have sought service and replacement of electronic components after experiencing problems with their induction cooktop controls, but some report that these repairs failed to permanently resolve the issues. In some cases, consumers have reported multiple control-board replacements followed by continued or recurring malfunctions. Other owners have reported that their cooktops continued to experience control problems even after significant repairs or replacement of the appliance. These repeated repair attempts may leave consumers without a reliable cooktop while also requiring them to incur additional service and replacement costs, particularly when warranty coverage for labor has expired.

Have You Experienced Problems With Your KitchenAid Induction Cooktop’s Touch Panel?

If so, we would like to hear from you.  Please complete the questionnaire in the link below.  If you’d like further information, please send an email to info@scotthirschlawgroup.com or give us a call at (301) 569-1339.

KitchenAid Induction Cooktop Touch Panel Defect Questionnaire (click for link)

This is a confidential questionnaire provided by the attorneys at Scott Hirsch Law Group PLLC for the purpose of investigating potential legal claims involving KitchenAid induction cooktops experiencing touch-panel malfunctions. Your information will not be shared.